dunia4d Privacy Policy - How We Protect Your Data

This page describes what we collect when you use dunia4d and how we keep that data protected. We at dunia4d handle personal information with care because your privacy matters to us. Whether you're accessing dunia4d on Android via our APK, opening the site in your iOS browser, or logging in from a desktop, we follow the same data protection principles across all platforms and devices.

We collect personal information only when you create a dunia4d account, make deposits via payment channels like DANA, e-wallet, mobile banking, local payment, or online payment, or verify your identity for withdrawals. Our servers process this data securely and keep it encrypted both in transit and at rest. We never sell your data to third parties, and we only share information with payment processors and our support team when necessary to fulfill your requests on dunia4d.

Our approach to privacy is transparent: we explain exactly what data we hold, why we hold it, and who may access it. If you have questions about your data on dunia4d, you can contact our support team at any time. This policy covers all dunia4d services—sportsbook markets including Liga 1 and Piala AFF, live-dealer games like blackjack and Dragon Tiger, slot games, esports markets, and account management features.

What information we collect on dunia4d

When you register for dunia4d, we collect your email address and a password. We ask for your full name, date of birth, and residential address so we can comply with local gaming regulations and prevent fraud. During identity verification, we request a scanned copy of your ID (passport, driver's license, or national ID) and proof of address (utility bill or bank statement). We keep these documents securely on our servers and do not share them with external parties unless we're legally required to do so.

If you fund your dunia4d account using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers through mobile banking, local payment, online payment, or e-wallet, our payment processors collect transaction information. We see only confirmation that your deposit cleared—we do not store your e-wallet credentials or bank account numbers. We track your account balance, gaming history, and withdrawal requests so we can manage your dunia4d account and resolve disputes if needed.

Account data

Email, name, date of birth, address, ID copy, and address proof are stored by dunia4d for verification and regulatory compliance.

Gaming activity

We log which games you play, your betting history, and your account balance to provide accurate statements and detect suspicious activity.

Device and connection

We record your IP address, device type, and browser information for security purposes and to prevent unauthorized access to your dunia4d account.

How we use your data on dunia4d

We use your personal information to operate dunia4d securely and fairly. Your email is used for account recovery and notifications about draws, deposits, and withdrawals. Your identity documents are verified to comply with local gaming laws and prevent minors from opening accounts. Your payment information is processed only to confirm deposits and issue withdrawals to the account you registered with.

Our dunia4d support team accesses your data only to help you with account issues, verify deposits, or process withdrawal requests. During peak periods like Idul Fitri or Idul Adha, our team may need to review account activity to prevent fraud. We keep logs of all staff access to your data so we can track who viewed your information and when.

Third-party processors and your rights

We partner with payment processors for mobile banking, local payment, online payment, e-wallet, and mobile banking deposits, as well as virtual-account providers for local payment, online payment, e-wallet, and mobile banking transfers. These processors handle only the minimum data needed to complete your transaction—we do not give them access to your ID documents or other sensitive information. Our servers may sit outside Indonesia; some of our data storage facilities operate in other jurisdictions. We ensure all facilities comply with international data protection standards.

You have the right to request a copy of your personal data from dunia4d at any time. You can also request that we delete your account and all associated data, except information we're required to keep for regulatory or legal reasons. If you believe dunia4d has processed your data incorrectly, you have the right to lodge a complaint with your local data protection authority.

Cookies and tracking on dunia4d

Our dunia4d site uses cookies to keep you logged in across sessions and to remember your preferences for notifications, language, and theme settings. We use essential cookies only—we do not track your browsing behavior for marketing purposes. If you disable cookies in your browser, you can still use dunia4d, but you'll need to log in each time you visit.

Analytics cookies on dunia4d help us understand how the platform performs on different devices and networks. We use this information to improve the mobile experience for players across Jakarta, Surabaya, Bandung, and Medan. You can opt out of analytics tracking in your browser settings without affecting your ability to play games or manage your account.

Data retention and contact

We keep your dunia4d account data for as long as your account is active plus 3 years after closure, as required by anti-money-laundering regulations. Gaming logs and transaction records are retained for 7 years. If you have questions about what data dunia4d holds about you or how we use it, contact our support team through the dunia4d site. We respond to data requests within 30 days.

Your privacy on dunia4d

We take privacy seriously because it's fundamental to your trust in dunia4d. Our data protection practices align with international standards—we encrypt sensitive information, limit staff access, and never sell your details to marketers. Whether you're depositing via GoPay or verifying your account ahead of a withdrawal, dunia4d handles your information the same way: securely and confidentially.

If you disagree with how dunia4d handles your data, you have the right to object or request changes. We're also happy to explain our practices in more detail if you contact our support team. This policy may be updated from time to time as regulations change or as dunia4d evolves, but we'll always notify you of significant changes via email.

Privacy is not just a legal requirement for dunia4d—it's a commitment to the players who trust us across Indonesia. We've designed our systems to protect your information at every step, from registration through withdrawal, so you can focus on enjoying the games and markets that matter to you.